I am the owner of an 800 line for my business Lemon Protection and have had the number 23 years, over the years I had no idel the rates were getting raised and never recieved a notice until I moved my office and now have two bills, I called to speak with a customer repersentative and was told thats to bad you should have went to out web site to find out the raise over the years, I was told 5 years ago the rate was only .7 a munuet and when I ask why am I getting charged .27 a minuet he called me a lier and said thats to bad, PLEASE CHECK YOUR ATT 800 LINE PHIONE BILLS, I have paied over 20,000 dollars in the past 23 years for a service I was told would always be .5 and never looked at the bill just paid because my home and local was all in one bill. I wasa never notified because he said the state if Ca dont recomend the customers be notified about any increase on the 800 numbers. God bless
Thanks for letting us know what happened to you. Have you thought about contacting your state's attorney general's office? They might like to know what happened to you and maybe they can help you out.
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